This Software Services Agreement, as of the date that You accept this Agreement (defined below) (“Effective Date”), is hereby entered into and agreed upon by you, either an individual or an entity (“You” or “Company”) and SpeedBoost.
BY ACCEPTING THIS AGREEMENT, EITHER BY INDICATING YOUR ACCEPTANCE, BY EXECUTING AN ORDER FORM THAT REFERENCES THIS AGREEMENT, OR BY UTILIZING THE SERVICES (DEFINED BELOW), YOU AGREE TO THIS AGREMEENT. THIS AGREEMENT IS A LEGALLY BINDING CONTRACT BETWEEN YOU AND SPEEDBOOST AND SETS FORTH THE TERMS THAT GOVERN THE LICENSE PROVIDED TO YOU HEREUNDER.
IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO THIS AGREEMENT. ANY CHANGES, ADDITIONS OR DELETIONS BY YOU TO THIS AGREEMENT WILL NOT BE ACCEPTED AND WILL NOT BE A PART OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THIS AGREEMENT, YOU MUST NOT DOWNLOAD, INSTALL, OR USE THE SOFTWARE, AND YOU MAY NOT USE THE SERVICES.
SpeedBoost may modify this Agreement from time to time and will post the most up-to-date version on its website. Your continued use of the Services and Software following modification to the Services or Software or updated Agreement constitutes Your consent to be bound by the modified Agreement.
Upon payment of fees and subject to continuous compliance with this Agreement, SpeedBoost hereby grants You a limited, nonexclusive, non-transferable license to access, use, and install (if applicable) the Services, Software, and Documentation during the Term (during the subscription term). SpeedBoost may deliver the Services or Software to You with the assistance of its Affiliates, licensors, and service providers. You may provide, make available to, or permit Your Users to use or access the Services, the Software, or Documentation, in whole or in part.2.2 Evaluation or Beta License
If the Services, Software, and Documentation are provided to You for evaluation, beta, or release candidate purposes, SpeedBoost grants to You a limited, nonexclusive, non-transferable evaluation license to use the Services, Software, and Documentation solely for evaluation prior to purchase or implementation (an “Evaluation License”). You shall not use the Evaluation License for production use. The Evaluation License shall terminate on the end date of the pre-determined evaluation period or immediately upon notice from SpeedBoost in its sole discretion. Notwithstanding any other provision contained herein, the Services, Software, and Documentation provided pursuant to an Evaluation License are provided to You “AS IS” without indemnification, support, or warranty of any kind, express or implied. Except to the extent such terms conflict with this Section, all other terms of this Agreement shall apply to Services, Software, and Documentation licensed under an Evaluation License.
You may not
You acknowledge, agree, and warrant that:
The Services, Software, and Documentation are licensed, not sold. Use of “purchase” in conjunction with licenses of the Services, Software and Documentation shall not imply a transfer of ownership. Except for the limited rights expressly granted by SpeedBoost to You, You acknowledge and agree that all right, title and interest in and to all copyright, trademark, patent, trade secret, intellectual property (including without limitation algorithms, business processes, improvements, enhancements, modifications, derivative works, information collected and analyzed in connection with the Services) and other proprietary rights, arising out of or relating to the Services, the Software, the provision of the Services or Software, and the Documentation, belong exclusively to SpeedBoost or its suppliers or licensors. All rights, title, and interest in and to content, which may be accessed through the Services or the Software, is the property of the respective owner and may be protected by applicable intellectual property laws and treaties. This Agreement gives You no rights to such content, including use of the same. SpeedBoost and its Affiliates are hereby granted a royalty-free, fully-paid, worldwide, exclusive, transferable, sub-licensable, irrevocable and perpetual license to use or incorporate into its products and services any information, data, suggestions, enhancement requests, recommendations or other feedback provided by You or Your Users relating to the Services or Software. All rights not expressly granted under this Agreement are reserved by SpeedBoost.4.2 Ownership of Your Data
You and Your Users retain all right, title, and interest in and to all copyright, trademark, patent, trade secret, intellectual property and other proprietary rights in and to Your Data. SpeedBoost’s right to access and use the same are limited to those expressly granted in this Agreement. No other rights with respect to Your Data are implied.
If You are a MSP, You further acknowledge, agree, and warrant that: (i) You have sufficient technical infrastructure, knowledge, and expertise to perform Your duties for Your Clients; (ii) You will provide all sales, problem resolution, and support services to Your Client(s); (iii) You will be responsible for billing, invoicing, and collection for Your Clients; and (iv) You will operate at Your own expense and risk under Your own name as an MSP.
• Term. Unless terminated earlier in accordance with this Section, this Agreement will begin on the Effective Date and will continue until the end of the period specified in the applicable Order Form (the “Initial Term”). You authorize SpeedBoost to automatically renew the applicable Services upon the expiration of the Initial Term (each a “Renewal Term,” and collectively with the Initial Term, the “Term”). The Renewal Term will be the same length as the Initial Term unless otherwise specified by SpeedBoost at the time of renewal.
• Your Termination Rights.5.2.1 Monthly Term
You may terminate this Agreement by providing SpeedBoost with written notice of Your intention to terminate this Agreement prior to the end of the current Term. Termination will take effect after the relevant Term is completed.5.2.2 Annual or Other Term
After the Initial Term, You may terminate the Agreement by providing SpeedBoost with written notice of Your intention to terminate the Agreement. Termination will take effect on the first day of the full month after receipt of the termination notice.5.3 SpeedBoost Suspension or Termination Rights
SpeedBoost may suspend or terminate this Agreement upon thirty (30) day prior written notice or immediately if You become subject to bankruptcy or any other proceeding relating to insolvency, receivership, liquidation, or assignment for the benefit of creditors; You infringe or misappropriate SpeedBoost’s intellectual property; You breach this Agreement or Order Form, including failure to make any payment of fees when due; or pursuant to the receipt of a subpoena, court order, or other request by a law enforcement agency.5.4 Effect of Termination
Termination shall not relieve You of the obligation to pay any fees or other amounts accrued or payable to SpeedBoost through the end of the current Term. You shall not receive a credit or refund for any fees or payments made prior to termination. You will retrieve Your Data or copies of Your Data from SpeedBoost prior to the effective termination date. Upon termination of this Agreement, You acknowledge and agree that SpeedBoost will delete Your Data. Your Data, once deleted, is not able to be recovered. Without prejudice to any other rights, upon termination, You must cease all use of the Services, Software, and Documentation and destroy or return (upon request by SpeedBoost) all copies of the Services, Software, and Documentation. Sections 1, 3, 4, 5.4, 7, 8, 10, 11, 12, 13, 14, 15 (if applicable) shall survive any termination or expiration of this Agreement.
You may, at anytime during the Term, upgrade or downgrade to a different SpeedBoost account type. The change in account type will take effect immediately. After an upgrade in account type, You will be billed immediately for the additional fees due under the upgraded account type for the remaining time of the applicable Term. The amount due and owning for the upgraded account type will be reduced by what the amount You have already paid for the applicable Term. In regard to a downgraded account type, You will be billed the fees due for the downgraded account type at the commencement of the Renewal Term.
All orders placed will be considered final upon acceptance by SpeedBoost. Fees will be due and payable as set forth on the Order Form. Unless otherwise set forth herein, fees shall be at SpeedBoost’s then-standard rates at the time of invoice or, if applicable, as set forth in the Order Form. If You fail to pay, SpeedBoost shall be entitled, at its sole discretion, to: (i) suspend provision of the Services until You fulfill Your pending obligations; (ii) charge You an interest rate designated by SpeedBoost at the time of invoice; (iii) terminate this Agreement. If applicable, if You exceed the license capacity designated in Your Order Form, in addition to SpeedBoost’s other remedies, You will be charged additional fees, which will be reflected in Your invoice. Unless otherwise stated, all payments made under this Agreement shall be in United States dollars. Fees are non-refundable.
Indian government is kind enough to give tax exception for foreign clients. So, we don’t charge any TAX at all. However, if the Government plans for any kind of charges in future, You shall gross Your payments to SpeedBoost so that SpeedBoost receives sums due in full, free of any deductions. You will provide documentation to SpeedBoost showing that taxes have been paid to the relevant taxing authority. “Taxes” means any sales, GST, use, and other taxes (other than taxes on SpeedBoost’s income), export and import fees, customs duties and similar charges imposed by any government or other authority. You hereby confirm that SpeedBoost can rely on the name and address that You provide to SpeedBoost when You agree to the fees or in connection with Your payment method as being the place of supply for sales tax and income tax purposes or as being the place of supply for GST purposes where You have established Your business.
SpeedBoost agrees that Your Data, if categorized in accordance with Section 9, shall be treated as confidential by SpeedBoost. You agree that You and Your Users are responsible for maintaining and protecting backups of Your Data directly or indirectly processed using the Services and that SpeedBoost is not responsible for exportation of, the failure to store, the loss, or the corruption of Your Data. You agree that SpeedBoost and its Affiliates will collect, access, process, and use technical and related information about You, Your Users and Your and Your Users’ use of the Services and Software, including Your internet protocol address, the hardware and software that You utilize, and various usage statistics, to assist with the necessary operation and function of the Services and Software and to facilitate in the provision of updates, support, invoicing, marketing, and research and development. As a reminder, SpeedBoost Privacy Statement can be found on SpeedBoost’s website, and SpeedBoost may update its Privacy Statement from time to time. SpeedBoost may remove Your Data or any other data, information, or content of data or files used, stored, processed or otherwise by You or Your Users that SpeedBoost, in its sole discretion, believes to be or is: (a) a Virus; (b) illegal, libelous, abusive, threatening, harmful, vulgar, pornographic, or obscene; (c) used for the purpose of spamming, chain letters, or dissemination of objectionable material; (d) used to cause offense, defame or harass; or (e) infringing the intellectual property rights or any other rights of any third party.9.2 Data Protection
Each party shall comply with its respective obligations under applicable data protection laws. You and Your Users warrant that through Your use of the Services during the Term: (i) in respect of the personal data You or Your Users collect, use, process, access, or disclose, You alone shall determine the purpose for and manner in which personal data is, or will be, processed, if any; (ii) You warrant that You have obtained all necessary consents from Your Users or any other third party required under applicable law: (a) to disclose or process their personal data to SpeedBoost, its Affiliates or their respective agents and (b) for SpeedBoost, its Affiliates or their respective agents to collect, use, process, access, or disclose the personal data set forth herein or as otherwise designated by You or Your Users; (iii) in the event You are located only in the European Union, (x) You are the data controller of all personal data You or Your Users may process and (y) SpeedBoost, its Affiliates or their respective agents are the data processors in respect of the personal data processed as provided by You. You agree that Your, Your Users’, and any third party personal data provided to SpeedBoost, its Affiliates or their respective agents may be stored, transferred, and processed by SpeedBoost, its Affiliates or their respective agents in any country in which SpeedBoost, its Affiliates or their respective agents maintain facilities or personnel, and You and Your Users consent to any such transfer of the personal data outside of Your (or Your Users’) country. You warrant and undertake that any instructions given by You to SpeedBoost, its Affiliates or their respective agents will be in accordance with applicable law.
As used in this Agreement, "Confidential Information" means any nonpublic information or materials disclosed by either party to the other party, either directly or indirectly, in writing, orally, or by inspection of tangible objects that the disclosing party clearly identifies as confidential or proprietary. SpeedBoost Confidential Information includes the Services, Software, and any information or materials relating to the Services, Software (including pricing), or otherwise. Confidential Information may also include confidential or proprietary information disclosed to a disclosing party by a third party. The receiving party will:
(i) hold the disclosing party’s Confidential Information in confidence and use reasonable care to protect the same;
(ii) restrict disclosure of such Confidential Information to those of its employees or agents with a need to know such information and who are under a duty of confidentiality respecting the protection of confidential information, which is substantially similar to those of this Agreement and which would extend to the disclosing party's Confidential Information;
(iii) use such Confidential Information only for the purposes for which it was disclosed, unless otherwise set forth herein.
The restrictions will not apply to Confidential Information to the extent it
(i) is, or through no fault of the recipient has become, generally available to the public;
(ii) was lawfully received by the receiving party from a third party without such restrictions;
(iii) was known to the receiving party without such restrictions prior to receipt from the disclosing party;
(iv) was independently developed by the receiving party without breach of this Agreement or access to or use of the Confidential Information.
The recipient may disclose Confidential Information to the extent the disclosure is required by law, regulation, or judicial order, provided that the receiving party will provide to the disclosing party prompt notice, where permitted, of such order and will take reasonable steps to contest or limit the steps of any required disclosure. The parties agree that any material breach of Section 3 or this Section will cause irreparable injury and that injunctive relief in a court of competent jurisdiction will be appropriate to prevent an initial or continuing breach of these Sections in addition to any other relief to the applicable party may be entitled.
THE SERVICES, SOFTWARE, DOCUMENTATION, AND ALL OTHER PRODUCTS AND SERVICES PROVIDED HEREUNDER, INCLUDING THIRD PARTY HOSTED SERVICES, ARE PROVIDED ON “AS IS” AND “AS IS AVAILABLE” BASIS. SPEEDBOOST DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SECURITY, CONTINUITY, OR ABSENCE OF DEFECT RELATING TO THE SERVICES, SOFTWARE, DOCUMENTATION, ANY OTHER PRODUCT OR SERVICES, OR RESULTS OF THE SAME PROVIDED TO YOU UNDER THIS AGREEMENT. SPEEDBOOST DOES NOT WARRANT THAT THE SPECIFICATIONS OR FUNCTIONS CONTAINED IN THE SERVICES OR SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT DEFECTS IN THE SERVICES OR SOFTWARE WILL BE CORRECTED. YOUR ACCESS, INSTALLATION, AND USE OF THE SOFTWARE AND SERVICES ARE AT YOUR SOLE DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR DEVICE(S) OR THE LOSS OR CORRUPTION OF YOUR DATA. SPEEDBOOST ALSO SPECIFICALLY DISCLAIMS RESPONSIBILITY OF THIRD PARTY PRODUCTS AND SERVICES WITH WHICH YOU MAY UTILIZE THE SERVICES AND SOFTWARE, AND YOU SPECIFICALLY DISCLAIM AND WAIVE ANY RIGHTS AND CLAIMS YOU MAY HAVE AGAINST SPEEDBOOST WITH RESPECT TO SUCH THIRD PARTY PRODUCTS AND SERVICES, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
SpeedBoost will indemnify, defend, and hold You harmless from any third party claim brought against You that the Services, as provided by SpeedBoost, infringe or misappropriate any Indian patent, copyright, trademark, trade secret, or other intellectual property rights of a third party, provided (i) use of the Services by You or Your Users is in conformity with the Agreement and Documentation; (ii) the infringement is not caused by modification or alteration of the Services; and/or (iii) the infringement was not caused by a combination or use of the Services with products not supplied by SpeedBoost. SpeedBoost indemnification obligations are contingent upon You: (i) promptly notifying SpeedBoost in writing of the claim; (ii) granting SpeedBoost sole control of the selection of counsel, defense, and settlement of the claim; and (iii) providing SpeedBoost with reasonable assistance, information and authority required for the defense and settlement of the claim. This Section states SpeedBoost’s entire liability (and shall be Your sole and exclusive remedy) with respect to indemnification to You.12.2 Your Indemnification
You agree to indemnify, defend, and hold harmless SpeedBoost, its Affiliates and their respective, directors, employees, and agents from and against any claims asserted by any third party arising out of or due to: (i) Your Data; (ii) Your (or Your User’s) breach of this Agreement; (iii) Your (or Your User’s) use of the Services, Software, or Documentation in violation of third party rights, including any intellectual property rights, or any applicable laws, or (iv) Your (or Your User’s) misuse of the Services, Software, or Documentation.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, (I) IN NO EVENT WILL SPEEDBOOST, ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, OR AGENTS HAVE ANY LIABILITY, CONTINGENT OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, STATUTORY OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICES, SOFTWARE, DOCUMENTATION, OR ANY OTHER PRODUCTS OR SERVICES PROVIDED HEREUNDER, INCLUDING, BUT NOT LIMITED TO LOST PROFITS, LOST OR CORRUPTED DATA, LOSS OF GOODWILL, WORK STOPPAGE, EQUIPMENT FAILURE OR MALFUNCTION, PROPERTY DAMAGE OR ANY OTHER DAMAGES OR LOSSES, EVEN IF A PARTY HAS BEEN ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, STATUTE, INDEMNITY OR OTHERWISE) UPON WHICH ANY SUCH LIABILITY IS BASED; AND (II) THE AGGREGATE LIABILITY OF SPEEDBOOST, ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND AGENTS, AND THE SOLE REMEDY AVAILABLE TO YOU ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE SERVICES, SOFTWARE, OR ANY PRODUCTS OR SERVICES PROVIDED HEREUNDER SHALL BE LIMITED TO TERMINATION OF THIS AGREEMENT AND DAMAGES NOT TO EXCEED THE TOTAL AMOUNT PAYABLE OR PAID TO SPEEDBOOST UNDER THIS AGREEMENT DURING THE TWELVE MONTHS PRIOR TO TERMINATION.
You may receive access to third party programs through the Services or Software, or third party programs may be bundled with the Services or Software. These third party software programs are governed by their own license terms, which may include open source or free software licenses, and those terms will prevail over this Agreement as to Your use of the third party programs. Nothing in this Agreement limits Your or Your Users’ rights under, or grants You or Your User rights that supersede, the terms of any such third party program.
All notices must be in writing and shall be mailed by registered or certified mail, or sent via email to email@example.com (with evidence of effective transmission). All notices must be addressed to ASKAN TECHNOLOGIES, No: 48, (Backside), Pavendar Street, Mariamman Nagar, Mudaliarpet, Puducherry – 605004, India.15.2 Entire Agreement
This Agreement constitutes the entire agreement between the parties relating to the Services, Software, and Documentation provided hereunder and supersedes all prior or contemporaneous communications, agreements and understandings, written or oral, with respect to the subject matter hereof. If other SpeedBoost terms or conditions conflict with this Agreement, this Agreement shall prevail and control with respect to the Services, Software, and Documentation provided hereunder. In addition, any and all additional or conflicting terms provided by You, whether in a purchase order, an alternative license, or otherwise, shall be void and shall have no effect.15.3 Export Control Laws
The Services, Software, and Documentation delivered to You under this Agreement are subject to export control laws and regulations and may also be subject to import and export laws of the jurisdiction in which it was accessed, used, or obtained, if outside those jurisdictions. You shall abide by all applicable export control laws, rules, and regulations applicable to the Services, Software, and Documentation. You agree that You are not located in or are not under the control of or a resident of any country, person, or entity prohibited to receive the Services, Software, or Documentation due to export restrictions and that You will not export, re-export, transfer, or permit the use of the Services, Software, or Documentation, in whole or in part, to or in any of such countries or to any of such persons or entities.15.4 Modifications
Unless as otherwise set forth herein, this Agreement shall not be amended or modified by You except in a writing signed by authorized representatives of each party.15.5 Severability
If any provision of this Agreement is held to be unenforceable, illegal, or void, that shall not affect the enforceability of the remaining provisions. The parties further agree that the unenforceable provision shall be deemed replaced by a provision that is binding and enforceable and that differs as little as possible from the unenforceable provision, with considerations of the object and purpose of this Agreement.15.6 Waiver
The delay or failure of either party to exercise any right provided in this Agreement shall not be deemed a waiver.15.7 Force Majeure
SpeedBoost will not be liable for any delay or failure to perform obligations under this Agreement due to any cause beyond its reasonable control, including acts of God; labor disputes; industrial disturbances; systematic electrical, telecommunications or other utility failures; earthquakes, storms, or other elements of nature; blockages; embargoes; riots; acts or orders of government; acts of terrorism; and war.15.8 Construction
Paragraph headings are for convenience and shall have no effect on interpretation.15.9 Governing Law
This Agreement shall be governed by the laws of the Pondicherry in the country of India without regard to any conflict of laws provisions, except that Indian Convention on the International Sale of Goods and the provisions of the Uniform Computer Information Transactions Act shall not apply to this Agreement. You hereby consent to jurisdiction of the state and federal courts of Pondicherry, India.15.10 Third Party Rights
Other than as expressly provided herein, this Agreement does not create any rights for any person who is not a party to it, and no person not a party to this Agreement may enforce any of its terms or rely on an exclusion or limitation contained in it.
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